Consultation Times

In response to the COVID-19 pandemic, we have changed our services. We currently offer GP face to face appointment with a telephone triage prior. From November our experienced patient advisors will triage your call and will offer a face to face or a telephone appointment.

PLEASE DO NOT COME TO THE SURGERY WITHOUT AN APPOINTMENT AS WE ARE STILL TRYING TO REDUCE FOOTFALL TO MINIMISE THE RISK OF INFECTION

Carnforth (New Street) is open Monday, Wednesday and Thursday mornings for GP, Nurse and Health Care Assistant pre-booked appointments only. Currently no reception staff are at New Street. Please use the self check in machine on arrival and take a seat in our newly decorated waiting room.

All prescriptions are being sent electronically to your nominated pharmacy

  • Please do not come in to the surgery to discuss your medication, we ask kindly that you call us after 11am.
  • you can order your repeat medication via the NHS App
  • If you are taking medication regularly please ask our patient advisors about batch repeat dispensing. You may be eligible to have your prescription sent automatically every 28 days to your nominated pharmacy without having to call us to order it. Saves everyone time!

Extended Access is the offer of pre-bookable appointments outside GP practices’ core contractual hours, either in the early morning, evening (until 9.30pm) or at weekend and on bank holidays.

There are a range of appointments we can offer our patients in addition to practice appointments, please speak to our reception team for more information.

If you need medical assistance whilst we are closed, please call NHS 111 or access information online Get medical help – NHS 111

For life threatening emergencies – Call 999 for an ambulance

For urgent dental treatment: call your dentist or  call the Lancashire and South Cumbria Dental help line number 0300 1243 010. The helpline will assess dental needs and if urgent signpost to relevant service.

The online consult service has clinically approved , GP-authored information covering a number of topics with self-help videos and resources. Submit a routine query and we will respond in two working days.