Zero Tolerance

We treat our patients with courtesy and respect and ask the same in return. We ask that you treat your GP and all other Practice Staff courteously – without violence, abuse or harassment.

GP’s and their staff have the right to care for others without fear of being attacked or abused. Any behaviour verbal or physical which causes staff to feel uncomfortable, embarrassed or threatened is totally unacceptable.

Our Zero Tolerance policy includes aggression or threats made in person, over the phone or in written communication.

Please see the following document for our full Zero Tolerance policy