General Data Protection Regulations (GDPR)

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up to date records about your health and treatment so that those treating you can give you the best possible advice and care. This information is only available to those involved in your care and you should never be asked for personal medical information by anyone not involved in your care. From 25th May 2018 the law is changing with the addition of the General Data Protection Regulation (GDPR). This regulation will have an impact on how we handle your data. Further information is available in the Patient Privacy Notice.

NATIONAL DATA OPT-OUT

The National Data Opt-Out was introduced in May 2018 to give patients and the public more control over how their confidential patient information is used for research and planning purposes.

The public can change their national data opt-out choice via www.nhs.uk/your-nhs-data-matters or by calling the NHS Digital Contact Center on 0300 303 5678.

Extended Access is the offer of pre-bookable appointments outside GP practices’ core contractual hours, either in the early morning, evening (until 9.30pm) or at weekend and on bank holidays.

There are a range of appointments we can offer our patients in addition to practice appointments, please speak to our reception team for more information.

If you need medical assistance whilst we are closed, please call NHS 111 or access information online Get medical help – NHS 111

For life threatening emergencies – Call 999 for an ambulance

For urgent dental treatment: call your dentist or  call the Lancashire and South Cumbria Dental help line number 0300 1243 010. The helpline will assess dental needs and if urgent signpost to relevant service.

The online consult service has clinically approved , GP-authored information covering a number of topics with self-help videos and resources. Submit a routine query and we will respond in two working days.