Chaperone Policy

This practice is committed to providing a safe and comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.

All patients are entitled to have a chaperone present during any consultation, examination or procedure where they feel one is required. This will be a decision based on both clinical need and the requirement for protection against any potential allegations of improper conduct.

Clinicians at this practice will consider whether an intimate or personal examination of the patient is justified, or whether the nature of the consultation poses a risk of misunderstanding to both parties.

If an intimate examination is required, the clinician will discuss this with the patient, giving a clear explanation of why an examination is necessary and what the examination will involve. The clinician will offer a chaperone to all patients. If the patient does not want a chaperone, this will be recorded in their notes. Where a chaperone is not available, the clinician will ask you to make an appointment and request the presence of a chaperone at the time of booking.

Only members of staff with the appropriate training will act as a chaperone. Family and friends are not permitted to act as chaperones as they do not have the knowledge required, nor do they have the necessary training. Should you wish to see the full chaperone policy, please ask to speak to the Practice Manager.