People First Chat and Check

People First Chat and Check Service I would like to introduce to you a new Covid-19 support service for people who have learning disabilities and /or autism called ‘Keeping People connected’.

As you will know people with learning disabilities and/or autism can be extremely vulnerable in normal times, this is of course magnified by the current international Covid-19 crisis.

People First has been working with NHS England and other partner organisations to put in place a dedicated support service for people with learning disabilities and /or autism.

The service includes check and chat calls from specialist advocacy staff who will work with a person to understand and access their current situation, including issues such as health and wellbeing, food, medication, isolations, support needs, safety and understanding of the current situation re lockdown and shielding.

People will then be supported by having regular ‘check and chat’ calls during the week, and signposted to more specialist statutory services if needed. Safeguarding concerns will be addressed rapidly.

Please see the link below for more information

Extended Access is the offer of pre-bookable appointments outside GP practices’ core contractual hours, either in the early morning, evening (until 9.30pm) or at weekend and on bank holidays.

There are a range of appointments we can offer our patients in addition to practice appointments, please speak to our reception team for more information.

If you need medical assistance whilst we are closed, please call NHS 111 or access information online Get medical help – NHS 111

For life threatening emergencies – Call 999 for an ambulance

For urgent dental treatment: call your dentist or  call the Lancashire and South Cumbria Dental help line number 0300 1243 010. The helpline will assess dental needs and if urgent signpost to relevant service.

The online consult service has clinically approved , GP-authored information covering a number of topics with self-help videos and resources. Submit a routine query and we will respond in two working days.