Compliments, Complaints and Comments

Our aim is to give you the highest possible standard of service, however we have a Practice Complaints Procedure to deal with any comments, suggestions and complaints you may have about our service. We try to deal swiftly with any feedback, and you can be assured your care or consultations will not be affected if you feel it necessary to make a complaint against the practice.

There are suggestions boxes in our surgery waiting rooms and we encourage patients to join our Patient Forum.


Good or bad, your comments are really important and will help improve the service for you and others. To leave feedback about your care please visit

You can also email us [email protected]

We cannot guarantee that your email will be dealt with the same day, so if you feel your query needs to be dealt with urgently, please call reception on 01539 715555.

Thank you.